Please Review Policy below
When your order is placed you will receive a confirmation email. It then takes 2-3 business days to process your order and 5-8 business days to receive. Orders placed on weekends and or holidays are processed the next business day. Customers will receive an email confirming their order shortly after the order is placed. If the customer does not receive this email confirmation, please double-check any spam folders.
We ship Monday through Friday with no interruption, excluding weekends and holidays. You will receive your tracking number as soon as your order is shipped via email.
Customers are responsible for ensuring they have entered the correct delivery address. We are unable to redirect packages or process any refunds once your order is placed. Your items will be sent to the exact delivery address stated on your order and if this is incorrect we, unfortunately, cannot reimburse you if your order does not make its way to you. We are not responsible for lost orders due to incorrect address provided by the customer, (this includes wrong apt/house #, wrong street, etc.) PLEASE take your time and make sure you provided all the correct information.
Lost or Stolen Packages
Her Dream Body is not responsible for lost or stolen packages.
The customer accepts full responsibility to file any claim(s) with carrier for damaged, stolen and/or lost shipments. If your order is 48 hours passed the expected delivery date, please contact your local mail carrier and post office to file a claim. We cannot be held accountable for packages where tracking information that states the package has been delivered to your order address. Please note that we are unable to provide refunds or replacements for missing packages where an incorrect shipping address was provided to us.